Souqix Privacy Policy

Last Updated: 25/7/2024

Welcome to Souqix! This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using Souqix, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information: We collect personal information necessary to process your orders and deliver products. This may include your name, address, email address, and phone number.

1.2 Payment Details: We do not collect or store payment details. All payment processing is handled through secure third-party payment gateways.

1.3 Browsing Behavior: We do not collect data on your browsing behavior beyond what is necessary for the functionality of our website.

2. How We Use Your Information

2.1 Order Processing: We use your personal information to process and fulfill your orders, including shipping and delivery.

2.2 Service Improvement: We may use your information to improve our services and customer experience.

3. Data Sharing

3.1 No Third-Party Sharing: We do not share your personal information with third parties, except as required for order fulfillment or by law.

4. User Rights

4.1 Account Deletion: You have the right to delete your account from the three dots in the Account settings.

5. Data Security

5.1 Security Measures: We implement high security measures to protect your personal information from unauthorized access, use, or disclosure.

6. Cookies and Tracking

6.1 Cookies: We use cookies to enhance your experience on our platform. Cookies help us remember your preferences and improve site functionality.

7. Contact Us

7.1 Support: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@souqix.com.

8. International Users

8.1 Global Reach: We welcome users from outside Egypt. By using our services, you acknowledge that your information may be transferred to and processed in Egypt and other countries.

9. Changes to This Policy

9.1 Policy Updates: We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the revised policy on our website. Your continued use of our services following any changes indicates your acceptance of the updated policy.

By using Souqix, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please discontinue use of our services.